Symptom
You want to add Member to a Target Group using Microsft Excel.
Environment
SAP Hybris Cloud for Customer 1711/04
Reproducing the Issue
- Go to the Marketing work center.
- Go to the Target Groups view.
- You do not find any option to create a target group using excel, so that all the members can be directly taken over to the target group from excel.
Cause
You need to download the Add-In for Microsoft Excel® to be able to achieve this requirement.
Resolution
- Select the Download (top right) button.
- Download the Add-In for Microsoft Excel®.
- Go to the Marketing work center.
- Go to the Target Group Facet.
- Select the Actions gear and choose New From Microsoft Excel.
- Download the excel and fill-up the required details including Members.
- Go to the SAP Cloud for Customer tab,
- Select the Logon button, connect using the system URL (user and password) and select the Save button.
Keywords
Target Group; Microsft Excel; Members , KBA , LOD-CRM-MKT-TG , Target Groups , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions