SAP Knowledge Base Article - Preview

2590401 - Not Possible To Add Ticket Interactions Component Outside Interactions Facet In RUI / Fiori

Symptom

You want to have the Ticket Interactions, currently on Interactions facet of a ticket, displayed on a different screen of the system (e.g. Overview facet of the ticket), but you're not able to add that component on the desired screen.


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Environment

SAP Hybris Cloud For Customer Fiori / Responsive UI (RUI)

Product

SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , AP-RC-MOB-UIF , Responsive UI , Problem

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