Symptom
- When accessing the main page of the Portal application using the Fiori Framework Page (FFP), no tiles are shown;
- When accessing the Portal application using AJAX Framework Page (AFP), no applications are shown in the Top Level Navigation (TLN);
- The server is configured to issue JSESSIONID cookies with the path attribute set;
- An http trace of the scenario may also show an HTTP 500 error;
- The defaultTrace may contain the following errors:
Cannot process an HTTP request to servlet [NavigationServlet] in [AFPServlet] web application.
[EXCEPTION]
java.lang.NullPointerException: while trying to invoke the method com.sap.portal.navigation.ws.NavigationTree.getRootNodes() of a null object loaded from local variable 'navigationTree'
Cannot process an HTTP request to servlet [NavigationServlet] in [AFPServlet] web application.
For more details on the problem please check traces searching by logId: C000xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
500 Internal Server Error is returned for HTTP request [https://portal.com/AFPServlet/NavigationServlet]:
component [NavigationServlet],
web module [AFPServlet],
application [sap.com/com.sap.portal.navigation.afp.AFPEar],
DC name [sap.com/com.sap.portal.navigation.afp.AFPEar],
CSN component[EP-PIN-NAV],
problem categorization [com.sap.ASJ.web.000137],
internal categorization [-707968228].
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Environment
- SAP NetWeaver Application Server Java
- EP Release Independent
- SAP NetWeaver
Product
SAP NetWeaver Application Server for Java all versions
Keywords
session_cookie servlet_jsp, Ajax framework page, HTTP 500 error, local variable 'navigationTree', WebApplicationException log ID is, Application error occurred during the request processing, masthead, blank , KBA , EP-PIN-NAV , Navigation , BC-JAS-WEB , Web Container, HTTP, JavaMail, Servlets , Problem
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