Symptom
This article provides information about message received when the candidate tries to access Employee Portal using a mobile device.
Environment
- SAP SuccessFactors Onboarding 1.0
- Apple IOS iPhone (4,5,6,7,8,X), Ipad, Ipad Pro
- Google Android OS Mobile Devices
- Microsoft Windows Mobile
Cause
Employee Portal feature is not supported in mobile platforms.
Resolution
With the current offering of SAP SuccessFactors Onboarding 1.0, the application does not support mobile functionality for Employee Portal.
Note
We encourage our customers if they feel that the application should support mobile functionality for Employee Portal and should be part of the product, kindly create an enhancement request on the SAP Influence Portal.
See Also
Related KBAs:
How To
- 2302363 - How To - Submit An Enhancement Requests - Onboarding [Usability]
Missing Functionality
Related Articles
SAP SuccessFactors Customer Community
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SAP SuccessFactors Help Portal
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Keywords
Onboarding, OBD, ONB, LOD-SF-OBD, Mobile Interface, Android, Apple, SmartPhone, Employee Portal, EP, New Hire Portal, Onboarding Portal, Missing Functionality, Functionality Gap
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solution, answer, result, resolution, way out, fix, panacea; key, formula, explanation, interpretation