SAP Knowledge Base Article - Public

2590500 - Single Sign On Html5

Symptom

You are using an ADFS ( Active Directory Federation Service) and modified the URL into the html5 URL. While you are using the SSO URL the System opens in Silverlight.

Environment

  • Business byDesign
  • Cloud for Customer

Cause

As long as the Client is not changed from Silverlight to HTML5 the system will use Silverlight as default UI (User Interface).

Resolution

  1. Go to the Key user settings.
  2. Open the Company Settings.
  3. Select Client and change the preferred Client to Html5.

Now using the SSO Url ie. https://myXXXXX-sso.sapbydesign.com will open the system in the desired html5 UI

Keywords

SSO, Single sign on. , KBA , sso , single sign on , SRD-CC-SEC , Security , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions