SAP Knowledge Base Article - Public

2590739 - Integration issue : "The requested operation is not available" when navigating from BizX to LMS


When navigating from BizX to LMS the following error is generated:

 2590739 LMS.jpg


SuccessFactors Learning Management System

SAP SuccessFactors LMS


Incorrect url has been specified in the BIZX Configuration settings in LMS.


Incorrect urls have been specified within Provisioning and in particular the Authorized SP Assertion Consumer Service Settings.



  1. Navigate to Learning Administration -> System Administration -> Configuration -> System Configuration -> BIZX
  2. Ensure that the url specified for baseURL and metadataProviders[IDP1].values are correct depending on the Datacenter your instances (LMS and BizX) are hosted in and make sure that there are no special or empty characters in those values

BizX Provisioning:

Please ask your Implementation partner or support team (via a Support Ticket) to check and fix this. If all the configurations and values are correct and if the issue persists, please check all the Assertion URLs (in the Provisioning page) and make sure they do not have any special characters or additional : or / in the URLs without any empty characters.


The requested operation is unavailable, integration, BIZX configuration, configuration, SAML2, SSO, Redirect, double colon, URL, baseURL, metadataProviders[IDP1].value , KBA , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-PLT-PRV , Provisioning Changes , Problem


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