SAP Knowledge Base Article - Preview

2590777 - Agent's Country is Not Assigned in Ticket Data Source

Symptom

You are using Ticket data source and you have seen that the Country characteristic under Agent is showing as Not Assigned, however, you are able to see the Country assigned to the Agent in the Ticket.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , AP-RC-ANA-DT-MDA , C4C, ByD, Travel: Datasource / MDAV Design time , How To

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