2590892 - Error 'You must send a SOAP message' in CPI

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

You have integration between SAP Cloud for Customer and other SAP Products using SAP CPI/HCI as middleware.

You see the error message below in SAP CPI / HCI when replicating data from C4C to the external system.

'Inbound processing in endpoint at XYZ failed with message "Fault:Sequential processing failed for number 0. Caused by: [org.apache.cxf.binding.soap.SoapFault - No namespace on "errorResponse" element. You must send a SOAP message.'

SAP Hybris Cloud for Customer and SAP Cloud Process Integration

The error happens because there are differences between the adapter properties delivered in standard content and the adapter deployed in HCI.

Compare the settings of your deployed iFlow with the standard iFlow delivered by SAP. The settings must be the same.

See the screenshot for your reference

 

org.apache.cxf.binding.soap.SoapFault; You must send a SOAP message; , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions