SAP Knowledge Base Article - Public

2590949 - Application Error Occurs In Internet Explorer Only


Receiving an Application error when carrying out a termination action or updating dependents in Internet Explorer (IE) only.


Employee Central

- Internet Explorer

Reproducing the Issue

1. Navigate to take action>terminate or scrool down to dependents and slect edit (pencil icon).

2. Application error occurs as below:

application error IE.png


Engineering have identified that the "Reside PII in Russia" feature that is enabled in provisioning is the cause of the issue.


Engineering have confirmed that this will be resolved in 1802.

Workaround that is provide as temeporary fix is below:

There is no application error when the same action is carried out in Chrome, Firefox or Safari.

Use a different browser until the 1802 release.

See Also

 2426153 - Supported browsers for Success Factors


application error, Internet Explorer, Reside PII in Russia, termination, dependents, chrome, firefox, safari, 1802, workaround, IE only, ECT-88472, ECT-88342 , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-DPD , Dependents Management , Problem


SAP SuccessFactors HCM Core 1711