SAP Knowledge Base Article - Preview

2591043 - Why is the System Data text block automatically sent to SAP? - Solution Manager

Symptom

  • When VAR sends incident to SAP, the System Data is automatically included but user does not want this
  • User trying to send a message to SAP and including system info unnecessarily
  • Use Send to SAP in SAP Collaboration block


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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

VAR, SUSD, System Data being sent, ZMIV, Info to SAP , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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