Symptom
Instructors record completion for the ones who attended the classes.
Environment
SAP SuccessFactors Learning
Resolution
To record completion of a class, instructors need to use the 'Record Completions' button instead of 'Edit Attendance'/'Record Attendance'.
Here are where you can see the 'Record Completions' button:
- My Classes > Scheduled Classes > ***Select Class*** > Users (It's available in 'Scheduled Classes' if 'Add to Learning History prior to the class end date' is enabled in Global Application Settings and class has already started) > Record Completions.
- My Classes > Past Classes > ***Select Class*** > Users > Record Completions.
- My Classes > Authorized to Teach > Record Completions.
- 'Record Completions' button will not be available for an instructor if the setting in the 'Item/Class > Purchasing > Purchasing Option' is anything other than "No Charge".
Please note the difference in behavior in the mobile app here: SAP SuccessFactors Learning Instructor App Notes.
See Also
Keywords
class, instructor, complete, completion, record, lms, learning, purchasing, option, no, charge, how, to , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-INS , Instructors and My Classes , How To