SAP Knowledge Base Article - Public

2591124 - How Instructors Record Completion of Classes (Scheduled Offerings)


Instructors record completion for Class attendees.


SAP Successfactors Learning


To record completion of a Class, Instructors need to use the 'Record Completions' button instead of 'Edit Attendance'/'Record Attendance'.

Here are where you can see the 'Record Completions' button.

  • My Classes > SCHEDULED CLASSES > ***Select Class*** > USERS (It is available in 'SCHEDULED CLASSES' if '' is enabled in Global Application Settings and class has already started.)
  • My Classes > PAST CLASSES > ***Select Class*** > USERS My Classes > AUTHORIZED TO TEACH
  • 'Record Completions' button will not be available for an Instructor if the setting in the 'Item/Class > Purchasing > Purchasing Option' is anything other than "No Charge".

Please note the difference in behvaior in the mobile app:

Note as defect in 1H2021 (b2105)  'Record Completions' button was available for an Instructor even if the setting in the 'Item/Class > Purchasing > Purchasing Option' is anything other than "No Charge".  This fix was resolved in 2H2021 (b2111) and will be updated to notable fixes documentation soon.  In addition product management are working on an alternative to achieve incorrect/unsupported but desired behavior introduced by defect in b2105, see KBA 2564775 3rd scenario.

See Also

  • 2497574 - What is the edit attendance functionality used for uner My Classes?
  • 2281678 - My Classes: "Add Student" or "Add Users" button does not appear
  • 2564775 - Instructor unable to Record Learning in My Classes


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