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2591224 - How to prevent IQ auto shutdown after optional licenses grace period expired - SAP IQ 

Symptom


After the end of the grace period for optional licenses, IQ shuts itself down.

  • In IQMSG, a warning is printed when the option feature is the first time used.
    The optional license is checked out, here the IQ_LOB. At the grace period expiration IQ_LOB will be disabled.

I. 01/15 12:46:31. 0000638372 Checked out graced license for 1 IQ_LOB (2018.01167/16-jan-2018/0FF6 2B4A BBAD 23C2) will expire Wed 17 Jan 2018 12:00:00 AM IST.
I. 01/15 12:46:31. 0000638372 Failed to obtain license(s) for IQ_LOB feature from license file(s) or server(s).
I. 01/15 12:46:31. 0000638372 No such feature exists. Verify that a license containing the feature name IQ_LOB is available or generate and deploy the license from the SAP Support Portal.
I. 01/15 12:46:31. 0000638372 License feature name: IQ_LOB
I. 01/15 12:46:31. 0000638372 License search path: /Directory/SYSAM2_0/licenses/license.lic:
I. 01/15 12:46:31. 0000638372 FlexNet Licensing error:-5,357
I. 01/15 12:46:31. 0000638372 WARNING: IQ functionality that requires the IQ_LOB license will be disabled on Wed 17 Jan 2018 12:00:00 AM IST, unless a suitable IQ_LOB license is obtained before that date.

  • In IQMSG, at 01/17 01:02:39, we can see that IQ was shutdown (no "closedatabase" printed)

I. 01/17 01:02:39. 0000638372 Cmt 1045155935
I. 01/17 01:02:39. 0000638372 PostCmt 0
I. 01/17 08:54:53. 0000000000 OpenDatabase Completed
I. 01/17 08:54:53. 0000000000 IQ cmd line srv opts: ...

  • This is confirmed in stderr, we can see the server was shutdown due to IQ_LOB license expired. 

IQ_LOB license expired, shutting down the server

  • IQ has to be manually restarted.


Read more...

Environment

  • SAP IQ 16.0
  • SAP IQ 16.1

Product

SAP IQ 16.0 ; SAP IQ 16.1

Keywords

CR#812942, CR812942,  812942, sp_iqlmconfig, license, feature, option, "grace period", "auto shutdown", expiration,
IQ_LOB, IQ_SECURITY, IQ_VLDBMGMT, IQ_MPXNODE, IQ_UDA, IQ_UDF , KBA , BC-SYB-IQ , Sybase IQ , How To

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