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2591258 - ERROR in Selftest. Return code: 3 during start of SWPM Tool (sapinst)

Symptom

When starting Software Provisioning Manager (SWPM) with the SL Common GUI, following error appears:

ERROR in Selftest. Return code: 3

You can find more details about the root cause in sapinst_dev.log inside user's .sapinst folder (UNIX: /<$HOME of root>/.sapinst/<hostname>, Windows: <x>:\Users\<user>\.sapinst)

Case 1:

Selftest output:
Connecting to: https://<virtualhost.domain>:4237
executing: GET /sapinst/slp/whoami HTTP/1.1
javax.net.ssl.SSLPeerUnverifiedException: Certificate for <virtualhost.domain> doesn't match any of the subject alternative names: []
Exit code: 3

Case 2:

Selftest output:
Connecting to: https://<virtualhost.domain>:4237
executing: GET /sapinst/slp/whoami HTTP/1.1
org.apache.http.conn.HttpHostConnectException: Connect to <virtualhost.domain>:4237 [<virtualhost.domain>/<virtualIP>] failed: Connection refused (Connection refused) (local port <portnr> to address <virtualIP> (<virtualhost.domain>), remote port <portnr> to address <virtualIP> (<virtualhost.domain>))
Exit code: 3


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Environment

  • SAP System installation using SWPM
  • SL common GUI
  • All SAP System based on SAP NetWeaver 7.0 and higher

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

"=>sapparam(1c): No Profile used." "=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline"
doesn't match any of the subject alternative names
Exit code: 3

 , KBA , BC-INS-SUI , UI component for SWPM , BC-INS-FWK , sapinst and slplugin/slcb , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem 

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