Symptom
Unable to Navigate within Company Org Chart
Environment
BizX Platform
Reproducing the Issue
1.Go to Company Org Chart
2.Unable to Navigate or View Team Members
3. Permissions/Target Population set correctly which can be confirmed by successfully searching Team Members in the "Search Org Chart" see screen shot below:
Cause
Display options set incorrectly to "Matrix Reports Only" see screen shot below:
Resolution
- Change Reporting Type to "All reports" to allow navigation see below:
- For further details on the Company Org Chart - Overview and Configuration Options see KBA 2085492
Keywords
KBA , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-PLT , Platform Foundational Capabilities , Problem
Product
SAP SuccessFactors HCM Suite all versions