SAP Knowledge Base Article - Public

2591502 - Catalog Refine Search

Symptom

When accessing Catalog 3.0 (via a blank search or a Browse All Courses), if a category is selected, when performing a search it gets erased.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Access the Catalog;
  2. Select the Category under Refine search (for example, Instructor-Led), system displays only the Instructor-Led Items;
  3. Perform a search using the search bar;
  4. The previously selected category gets unselected.

Cause

The expected behavior is to erase the selected filters when performing a new search.

Resolution

Currently the Refine by features work filtering the search that was already performed, so when performing a new search, it resets all the options previously selected.

Keywords

Catalog, Refine By, Filter, Search, Remove, Unselect, Category, Blank, Erased , KBA , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning all versions