SAP Knowledge Base Article - Preview

2591610 - User Credentials Could not be Verified

Symptom

When an user clicks on "Forgot Password" in the SFSF Login Page, he/she gets an email with subject SuccessFactors Login Help Request: User credentials could not be verified.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

reset password, email notification, , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , LOD-SF-PLT-NOT , Email Notifications , Problem

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