Symptom
- Customer reported high CPU utilization on their database server from the OCB application
- The query identified by their investigation was:
SELECT CustomerID FROM BPW_Customer Where FIID = :1 and VirtualCustomer='Y' Order By CustomerID
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Environment
-
SAP Retail Online Banking 8.3
-
Oracle DBMS
Product
SAP Online Retail Banking 8.3
Keywords
Oracle, Omnichannel, Database, High CPU, BPW_CUSTOMER, VIRTUALCUSTOMER , KBA , FS-OCB , SAP Omnichannel Banking , Problem
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