SAP Knowledge Base Article - Preview

2591635 - High load on OCB DB with only one select

Symptom

  • Customer reported high CPU utilization on their database server from the OCB application
  • The query identified by their investigation was:
SELECT  CustomerID FROM  BPW_Customer Where  FIID = :1  and  VirtualCustomer='Y'  Order   By  CustomerID


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Environment

  • SAP Retail Online Banking 8.3
  • Oracle DBMS

Product

SAP Online Retail Banking 8.3

Keywords

Oracle, Omnichannel, Database, High CPU, BPW_CUSTOMER, VIRTUALCUSTOMER , KBA , FS-OCB , SAP Omnichannel Banking , Problem

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