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SAP Knowledge Base Article - PublicSymptom
When logging into SFSF you face an error message: An application error occurred. Plase try again later, or notify support
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Logon into SFSF
- You will face the mentioned error message
- However you will be able to continue to use SFSF modules/features
Cause
The user that enconter this error message is because "manager cycle" was detected
Resolution
Solve the manager related issues by validating the UDF - Employees Import file for the affected records.
See Also
2344769 - Manage Users: Manager cycle detected. Please try again
Keywords
manager cycle, login issues, application error , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-WAC , Web Accessibility Control , Problem
Product
SAP SuccessFactors HCM Suite all versions
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