Symptom
User opens a deeplink on LMS to another page or course on LMS, that opens in a new page/tab, and then try to navigate on the primary page then receive Missing CSRF Token error.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Open LMS in browser, start into learning program
- Click a direct link in a learning program that takes you into a new tab/window that has a new instance of the LMS
- Go back to original tab/window and try to navigate.
Cause
When using SSO the browser will create a new token when a new tab is open and invalidate the previous one.
Resolution
Configure the HTML activity to open the deeplink on the same page instead of a new one.
Please note that the HTML coding goes beyond Product Support team area of expertise.
Keywords
deeplink, lms, token, CSRF Token, program, item , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem
Product
SAP SuccessFactors Learning all versions