2592136 - Unable to Book Multiple Days off on Employee Self Service Page on Mobile App

Symptom

Unable to Book Multiple Days off on Employee Self Service (ESS) Page on Mobile App

Environment

Employee Central

-Time Off

- Mobile

Reproducing the Issue

1. On the mobile device the customer navigates to the profile of an employee and selects time management or the go to time off link.

go to time off link.png

2. This brings the employee to the web version of the ESS this is known as a Hybrid Page.

3. The user is not able to select multiple days using the calendar by doing a "drag motion".

time off ess.png

Cause

This is system design. This "drag motion" is designed for the web functionality to allow a cursor to carry out this action and this is not designed for mobile.

Resolution

To Select multiple days using the ESS page on mobile the customer will have to use the date selectors and maintain the start date and end date as below.

date selectors.png

Keywords

MOB-21093, Time off, Mobile, ESS, Employee Self Service, Drag, Calendar, Multiple, start date, end date, System Design, Expected Behaviour

, KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802