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2592381 - Error in upgrade phase STARTSAP_PUPG- "Start of sapstartsrv failed. Cannot restart service in subsystem QUSRWRK" in upgrade on IBM i

Symptom

  • This issue occurs in an upgrade or splitting of an ASCS instance.
  • Phase STARTSAP_PUPG fails with error "Start of sapstartsrv failed. Cannot restart service in subsystem QUSRWRK, because failing of CMD: SBMJOB"
  • If you check the OS level job log mentioned, it will contain an error like:

Job description R3_<NN> in library R3<SID>400 not found.
Errors occurred on SBMJOB command.

 Message ID . . . . . . :   CPF1139       Severity . . . . . . . :   40     
 Message type . . . . . :   Diagnostic                                      
 Date sent  . . . . . . :   20.01.18      Time sent  . . . . . . :   12:26:09
                                                                            
 Message . . . . :   Job description R3_<NN> in library R3<SID>400 not found.


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Environment

Upgrade of any SAP Netweaver system on IBM i using SUM  up to an including release 1.0 SP 21 pl 5.

Product

SAP ERP 6.0

Keywords

SAP, netweaver, upgrade, ascs, split, IBM i, as/400, iseries , KBA , BC-OP-AS4 , IBM AS/400 , Problem

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