SAP Knowledge Base Article - Preview

2592534 - HANA Restore or Recovery failed with error: "RecoverSys failed: no valid master host found"

Symptom

Due to some reason, your HANA DB cannot start and you plan to recover or restore the database.

  • From HANA Studio, the recover fails with error: 'Sapcontrol request failed'.
    Execute command 'ps -ef | grep sapstartsrv', service sapstartsrv is not running.
  • The HDBSettings.sh recoverSys.py command fails with below error:
    host <host name> not available
    recoverSys failed: no valid master host found

 


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Environment

  • HANA Platform 1.0
  • HANA Platform 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

recoverSys failed; no valid master host found; Sapcontrol request failed; recover; restore; HDBSettings.sh; , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , HAN-DB , SAP HANA Database , Problem

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