SAP Knowledge Base Article - Preview

2592626 - No Response from Customer on Expert Chat or Session Opened with Inaccurate Information

Symptom

The role of this KBA is to be used in very rare occasions where you have not received any response from a customer/partner in Expert Chat or the session was opened with an inaccurate information and the session need to be closed.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

No Response, Expert Chat, Chat case, No Reply, Wrong Chat , KBA , LOD-SF-INT , Integrations , How To

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