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2592787 - Agentry Error 11 is displayed when logging into the SMP Server using Reverse Proxy NGINX - connection attempt failed

Symptom

  • An Agentry error 11 is seen while logging into the SMP Server using Reverse Proxy
  • The following error is logged by NGINX proxy when the connection fails:

       [info] 10164#7528: *4 upstream timed out (10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because
       connected host has failed to respond) while proxying upgraded connection

  • The SAP Mobile Platform (SMP) Server is configured as Reverse Proxy using Nginx.


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Environment

  • SAP Work Manager 6.4
  • SAP Mobile Platform 3.0 SP 13
  • SMP 3.0 NGINX Reversy Proxy server

Product

SAP Mobile Platform 3.0

Keywords

Agentry clients, timeout, disconnect, login, log in, , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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