Symptom
When you send an e-mail to the SAP Hybris Cloud for Customer, the e-mail reaches the system with no issues, but the text between angle brackets (< >) is not present.
Environment
SAP Hybris Cloud for Customer 1711/04
Cause
Currently, the system will not shown text between angle brackets as they are considered tags.
Resolution
This is the standard behavior of the system.
If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
E-mail ; Text ; Angle Brackets ; Brackets ; Tags , KBA , LOD-CRM-SC-EML , Email , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions