SAP Knowledge Base Article - Public

2592998 - Text Between < > Are Not Shown in E-mails

Symptom

When you send an e-mail to the SAP Hybris Cloud for Customer, the e-mail reaches the system with no issues, but the text between angle brackets (< >) is not present.

Environment

SAP Hybris Cloud for Customer 1711/04

Cause

Currently, the system will not shown text between angle brackets as they are considered tags.

Resolution

This is the standard behavior of the system.

If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

E-mail ; Text ; Angle Brackets ; Brackets ; Tags , KBA , LOD-CRM-SC-EML , Email , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions