Symptom
When you send an e-mail to the SAP Hybris Cloud for Customer, the e-mail reaches the system with no issues, but the text between angle brackets (< >) is not present.
Environment
Cloud for Customer Core Applications
Cause
Currently the system will not show text between angle brackets as they are considered tags.
Resolution
This is the standard behavior of the system.
If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
E-mail ; Text ; Angle Brackets ; Brackets ; Tags , KBA , LOD-CRM-SC-EML , Email , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions