2593080 - Error: The client IP does not fall into IP Address range. Please consult with Administrator

An SSO user unable to login to the system from particular region.

• Successfactors HCM Suite

• An SSO user login to the successfactors.
• User unable to access the system.

Since the user IP range does not fall under the IP restriction set for that particular region.

• Navigate to Provisioning --> Single Sign-On (SSO) Settings --> Click on SSO Log Viewer. 
• If you find below error in the SAML log which means that the respective IP address is not fall into the range that you reseticted in the instance.
  
  

• When this kind of error occurs, please follow the below steps:-

  Go to provisioning --> company settings --> Search for Restrict access to IP range: Add the IP address range in the highlighted box shown in the below screenshot.
  
  

Please refer to the KBA: 2089414 - System: How to restrict access to SuccessFactors by IP address - IP Restriction Management

SSO IP restriction   , KBA , LOD-SF-PLT-SEL , SSO Errors & Logs , How To