Symptom
You notice for a Product ABC (ABC represents the Product ID) in Product Planning Details the available stock is indicated as (for example) -0.005. However, a negative stock is not allowed in the Product Master Data. You have maintained a Quantity Conversion from a custom Unit of Measure to a standard one.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Work Center Supply Planning
- Open the view Products
- Show All Products By Selection
- Find the Product ABC (ABC represents the Product ID)
- Result: you will note that ABC has an Available Stock of -0.005
Cause
- This issue could occur rarely due to calculations involved in planning inventory and physical inventory.
- Sometimes, when finishing an Outbound Delivery, Inbound Delivery, or Warehouse Order, the quantity is updated in only one of these documents, resulting in a data inconsistency.
Resolution
- Go to the Work Center Application and User Management
- View the Business Data Consistency and open Subview Data Flow Verification Results
- Show All Results
- Choose Open Advanced Filter
- For Business Document 1, select Inventory
- For Business Document 2, select Planning View of Inventory
- Choose Go
- Select the latest not closed result which contains errors
- Perform Start Document Synchronization
- Perform Start Repeat Check
- If the number of errors becomes zero, click Change Status to Closed. If errors persist, report an incident to SAP
Keywords
Negative, stock, product, planning, details, quantity, conversion , KBA , AP-SDM , Supply and Demand Matching , AP-SDM-MSD , Material Supply and Demand View , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public