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SAP Knowledge Base Article - PreviewSymptom
After you have successfully synchronized an appointment or a visit from Outlook to Hybris Cloud for Customer, customer's main contact is determined as contact, instead of the contact you have sent the appointment to.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Microsoft Outlook, Synchronisation, Contact, Attendee, Visit, Appointment, Determination , KBA , LOD-CRM-ACT , Activities , LOD-CRM-GW-OUT , Outlook , How To
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