Symptom
A business document XYZ (XYZ represents the ID of the business document) is In Approval following the multi-step approval process set-up.
For one step of that process, the User ABC (ABC represents the ID of the expected approver) receives the approval task but you can see that User DEF (DEF represents the ID of the unexpected approver) is the approver.
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Environment
SAP Business ByDesign, all versions.
Product
Keywords
Approval, Task substitution, Approval task, Wrong approver, shopping cart, purchase order, supplier invoice , KBA , purchase order , supplier invoice , approval , shopping cart , task substitution , wrong approver , approval task , AP-REQ-IR , Internal Request , Problem
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