SAP Knowledge Base Article - Preview

2593406 - Document Approved by User Different From Designated Approver

Symptom

A business document XYZ (XYZ represents the ID of the business document) is In Approval following the multi-step approval process set-up.

For one step of that process, the User ABC (ABC represents the ID of the expected approver) receives the approval task but you can see that User DEF (DEF represents the ID of the unexpected approver) is the approver.


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Environment

SAP Business ByDesign, all versions.

Product

SAP Business ByDesign all versions

Keywords

Approval, Task substitution, Approval task, Wrong approver, shopping cart, purchase order, supplier invoice , KBA , purchase order , supplier invoice , approval , shopping cart , task substitution , wrong approver , approval task , AP-REQ-IR , Internal Request , Problem

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