SAP Knowledge Base Article - Preview

2593414 - Incorrect Survey Assigned To a Visit

Symptom

Survey A was initially assigned to a Visit via Activity Routing Rules. After updating the rule conditions, Survey B is assigned; however, both Survey A and Survey B are visible in the Visit.


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Environment

SAP Cloud for Customer core applications

Product

SAP Cloud for Customer core applications 1711

Keywords

Survey, Visit, Routing Rules, Delete  , KBA , LOD-CRM-ACT-VST , Visit Planning , How To

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