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SAP Knowledge Base Article - PreviewSymptom
You have maintained Survey A for a Visit in the Activity Routing Rules initially, and later changed the Activity Routing Rule conditions such that, Survey B is assigned to the Visit.
But observe that both Survey A and Survey B are assigned in the Visit.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1711 ; SAP Cloud for Customer core applications 1802 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
survey, visit, wrong survey , KBA , wrong survey , survey , LOD-CRM-ACT-VST , Visit Planning , How To
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