SAP Knowledge Base Article - Public

2593471 - Launch HTML5 Button is Missing in RUI Layout

Symptom

The 'Launch HTML5' Button is missing in Responsive UI.

Environment

Cloud For Customer 1802, Responsive UI.

Reproducing the Issue

  1. Log into the Responsive UI.
  2. Click on the username in the top right corner.
  3. Notice that the Launch HTML5 Button is missing.

Cause

This is caused by the Company Setting Disable User Personalization Features.

Resolution

  1. Click on Adapt.
  2. Click on Company Settings.
  3. Uncheck the Disable User Personalization Features.

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Keywords

Launch HTML5, Button, missing, disappeared , KBA , AP-RC-MOB-UIF , Responsive UI , Problem

Product

SAP Cloud for Customer add-ins 1802