SAP Knowledge Base Article - Preview

2593607 - Assign to Me Also Changes The Team of Ticket

Symptom

When you click on Assign to Me on a ticket, the system is also changing the service and support team.


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Environment

SAP Hybris Cloud for Customer 1711/05

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket ; Assign to ; Party Determination ; Service and Support Team ; Team ; Involved Parties , KBA , LOD-CRM-SRP , Service Request Processing , How To

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