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2593762 - SAPCAR: could not open for writing ... (error 28). Permission denied during installation

Symptom

While installing Solution Manager 7.2 on HANA 2.0 using Software Provisioning Manager (SWPM), you encounter an error in the DB instance installation.

sapinst_dev.log :-

ERROR  (root/root) id=modlib.jslib.childAppReturn errno=MUT-03011
Execution of the command "/tmp/sapinst_exe.6775.1516603845/SAPCAR -x -v -i -R /usr/sap/<SID>/SYS/exe/uc/linuxx86_64 -f /sap-install/linux/SOLMAN72/Kernel749/SAPEXEDB_401-70001624.SAR," finished with return code 28. Output:
SAPCAR: processing archive /sap-install/linux/SOLMAN72/Kernel749/SAPEXEDB_401-70001624.SAR (version 2.01)
x R3ldctl
SAPCAR: could not open for writing /usr/sap/<SID>/SYS/exe/uc/linuxx86_64/R3ldctl (error 28). Permission denied
INFO  (root/sapinst)
ERROR  (root/sapinst) id=modlib.jslib.caughtException errno=MUT-03025
Caught ESAPinstJSError in module call: modlib.jslib.childAppReturn.


(or)

ERROR <timestamp> (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1105] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step unpack with step key |NW_ABAP_DB|ind|ind|ind|ind|0|0|NW_Unpack2|ind|ind|ind|ind|unpack|0|unpack was executed with status ERROR (Last error reported by the step: Execution of the command
"/tmp/sapinst_exe.320924.1709125757/SAPCAR -L /tmp/sapinst_exe.320924.1709125757/libsapcrypto.so -x -v -i -R /usr/sap/<SID>/SYS/exe/uc/linuxx86_64 -f /softdump/Import_Dump/SAP_EXE/SAPEXEDB_201-80007644.SAR,"
finished with return code 28. Output:
SAPCAR: processing archive /softdump/Import_Dump/SAP_EXE/SAPEXEDB_201-80007644.SAR (version 2.01)
x R3ldctl
SAPCAR: could not create a temporary file for /usr/sap/<SID>/SYS/exe/uc/linuxx86_64/R3ldctl (error 28). Permission denied).


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Environment

  • HANA 2.0
  • Linux OS
  • Solution Manager 7.2
  • NetWeaver Products

Product

SAP HANA, platform edition 2.0 ; SAP Solution Manager 7.2

Keywords

SAPCAR, permission denied, R3ldctl, root_squash, no_root_squash , KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , BC-INS-UNX , Installation Unix , BC-INS-TLS , Sapcpe and Sapcar Tools , Problem

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