- You simply want to avoid multiple logon at the workstation, at the same time
- Your company outsourced Call Center activities to third party and they are increasing the billing due to multiple logon on the same workstation, at the same time
SAP Contact Center 7.0
SAP Contact Center, on-premise edition 7.0
multiple login logon CDT restrict block bill payout contract , KBA , CRM-CCI , Contact Center Infrastructure , How To
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