2594136 - Application Error in Manage Users

You are modifying any entry for any user in manage users then after clicking on save you face an application error message.

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SAP SuccessFactors HCM Suite

1. Go to Manage Users
2. Look for any user
3. Modify any entry
4. click on Save
5. You will face the application error window

Example:

application error: errorId=d963e650-0bac-45e3-9ed6-d1f1926fdd1e, fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3, timestamp=2018-01-24T09:54:44.293+0000, server=126sc12bcf06t, versionInfo=Release%3A%20b1711.201801181414%0A%20%20%20%20Server%3A%20126sc12bcf06t%0A%20%20%20%20Timestamp%3A%202018-01-24T09%3A54%3A07.768%2B0000

You need to refresh the RBP permissions in provisioning and clear the MDF cache in Provisioning, then try again to modífy the entries in Manage Users.

Note:

If you do not have access to provisioning, kindly ask to your Partner/Consultant team or create a ticket to SAP SFSF Support Team referring this KBA note to proceed accordingly.

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manage users, application error, error ID. , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-ERR , UI Application Errors , Problem