2594136 - Application Error in Manage Users

You are modifying any entry for any user in Manage Users then after clicking on save you face an application error message.

SAP SuccessFactors HCM Core

1. Go to Manage Users
2. Look for any user
3. Modify any entry
4. click on Save
5. You will face the application error window

Example:

application error: errorId=***************************, fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3, timestamp=2018-01-24T09:54:44.293+0000, server=126sc12bcf06t, versionInfo=Release%3A%20b1711.201801181414%0A%20%20%20%20Server%3A%20126sc12bcf06t%0A%20%20%20%20Timestamp%3A%202018-01-24T09%3A54%3A07.768%2B0000

You need to refresh the RBP permissions in provisioning and clear the MDF cache in Provisioning. After, try to modify the entries in Manage Users.

Note:

If you do not have access to provisioning, kindly ask to your Partner/Consultant team or create a ticket to SAP SFSF Support Team referring this KBA note to proceed accordingly.

2105167 - Company Org Chart - Error - Could not retrieve data for this user

manage users, application error, error ID. , KBA , LOD-SF-PLT-MNG , Manage user Issues , LOD-SF-PLT-ERR , UI Application Errors , Problem