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SAP Knowledge Base Article - PreviewSymptom
The workflow is sending the e-mail correctly with the correct template, however, the format is different in the e-mails view in Activities work center.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Workflow ; Template ; Format ; E-mail ; Paragraph , KBA , LOD-CRM-ACT , Activities , How To
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