SAP Knowledge Base Article - Preview

2594177 - Unable to delete or modify a text template in Rich Text Editor

Symptom

  • You only see 'Save as Template' and 'Insert Template' buttons on the RTE toolbar in Note assignment block on WebClient UI. 
  • There is no way to change or delete a template.


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Environment

  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0 
  • SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

tinymce, rich text editor, delegation mode, TEXTMGMT/List, CL_CRM_UIU_TEXT_OBJECT_MGR_BT, GET_BTF_ADDITIONAL_BUTTONS , KBA , CRM-BF-TM , Text Management , CA-WUI-BTF , Text Editor , Problem

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