Symptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
You are unable to to send a case to SAP due to the error: "Cannot send to provider: please update your e-mail address and/or telephone number. For help, see the quick guide in the Help Center. To report the case internally, deselect the Forward to service proider checkbox".
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Environment
SAP Business ByDesign
Product
Keywords
BYD, C4C,Report a case, Send case to provider, SAP, Provider, Business ByDesign, Cannot send incident to the provider. , KBA , AP-SSR , SAP Support Request Processing , SRD-CC-CI-CCS , ByD Service Control Center , Problem
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