Symptom
Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo in SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud
- SAP Analytics Cloud Agent
- SAP Cloud Connector
Reproducing the Issue
- Set up SAP Cloud connector per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/ae39ab60b1154c179e2baabd26aa249c.html
- Set up SAP Analytics Cloud Agent per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/7c35129451f5432194773adac7f89598.html
- Click "Check Configuration" in SAP Analytics Cloud
- User interface gives "Failed to call SAP Analytics Cloud agent"
- SAP Cloud Connector log shows "Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo"
Cause
SAP Cloud Connector "Access Policy" is not set to "Path and all sub-paths"
Resolution
Follow step "11. Add resource information." of section "Configuring the SAPCP Cloud Connector" of "SAP Analytics Cloud Help" at: https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/8d8511532794429caa243b6fb7c79989.html
Set Access Policy for /C4A_AGENT/ to Path and all sub-paths
See Also
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- Roadmap
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
Keywords
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