SAP Knowledge Base Article - Public

2594321 - Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo in SAP Analytics Cloud (SAC)


Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo in SAP Analytics Cloud (SAC)


  • SAP Analytics Cloud
  • SAP Analytics Cloud Agent
  • SAP Cloud Connector

Reproducing the Issue

  1. Set up SAP Cloud connector per
  2. Set up SAP Analytics Cloud Agent per
  3. Click "Check Configuration" in SAP Analytics Cloud
  4. User interface gives "Failed to call SAP Analytics Cloud agent"
  5. SAP Cloud Connector log shows "Denying access for user CloudAgent to resource /C4A_AGENT//deploymentInfo"


SAP Cloud Connector "Access Policy" is not set to "Path and all sub-paths"


Follow step "11. Add resource information." of section "Configuring the SAPCP Cloud Connector" of "SAP Analytics Cloud Help" at:

Set Access Policy for /C4A_AGENT/ to Path and all sub-paths

See Also


EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, deny, denied, agent, connector, C4A_AGENT , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0