Symptom
- The file x.jpg is not in the supported list
- Cannot attach ".jpg" file even with attachment field configured to accept "jpg" file format (file-formats="jpg")
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Go to: Employee Profile
- Edit some portlet with attachment field
- Add a jpg file
Resolution
- Go to: Manage Business Configuration
- Click: Employee Profile
- Click: Background Elements
- Click in the target Background Element
- Click: Details of attachment field
- File Formats add: jpeg
- Save
In case you do not have "Manage Business Configuration" option, please contact the SuccessFactors Support requesting to add the file format "jpeg".
Keywords
jpg, jpeg, supported, list, file, format, file-formats , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-BCI , BCUI & Data Model (XML) Configuration , Problem
Product
SAP SuccessFactors HXM Core all versions