SAP Knowledge Base Article - Preview

2594426 - Encoding Types for Emails in Tickets

Symptom

You copy and paste an email sent from Groupware into a Ticket and the all characters appear as #.


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Environment

Groupware.

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1802

Keywords

KBA , LOD-CRM-SC-EML , Email , Product Enhancement

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