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SAP Knowledge Base Article - PreviewSymptom
The Ticket search with customer id shows the different result, when using standard search and advance search.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Tickets, Standard Search , Advance Search , Column name Customer ID , KBA , standard search and advance search , filter with column name , ticket search with customer id , LOD-CRM-SRP , Service Request Processing , Problem
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