SAP Knowledge Base Article - Public

2594819 - A Zero Booking was Created Automatically as User is Not Eligible for the Target Period


After running Accrual Calendar with Recalculation enabled, the following error is seen in the log file:

A zero booking was created automatically as user is not eligible for the target period.


  • SAP SuccessFactors HCM Core
  • Employee Central
  • Time Off


The employee is not eligible for the Time Account Type associated to their Time Profile:

90642 Edar Capture.PNG


Using the Data Retention Management Tool, update the employee's eligibility to Yes.


In Employee Profile > Job Information change the Time Profile to one associated to a Time Account Type the employee is eligible for.


SF , success factors , EC , timeoff , Se creó una reservación cero automáticamente porque el usuario no es elegible para el período de acumulación objetivo , KBA , LOD-SF-EC-TIM , Time Off , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions