- You don't know how a particular user has been created
- User Data File (UDF) contains admin accounts you are not aware of
SAP SuccessFactors HXM Suite
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Partners and SAP Cloud Support team, who have access to Provisioning, can create admin users on behalf of the customer.
These users will by default have the "Manage Role-Based Permission Access" available under "Set User Permissions", from Admin Center.
This user will be able to assign super admin permissions by adding themselves/or anyone else to the "Manage Role-Based Permission Access" page.
NOTE: It does not mean all users with access to this feature were created from Provisioning, because as per the KBA 2344584 you can allow other users to access this page.
To understand how an user has been created, you can run a Change Audit report. For more details on this feature, please follow our SAP Help Portal guide - Change Audit Reports
2186617 - How to Create Super Admin User from Provisioning?
2344584 - Access to Role-Based Permission Admin features
2744431 - How to create a Change Audit Report and what reports are available? - FAQ
Provisioning, admin user, admin, admin account, create admin , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT-PRV , Provisioning Changes , How To