SAP Knowledge Base Article - Preview

2594949 - How to delete a draft incident/case - SAP ONE Support Launchpad / SAP for Me

Symptom

  • Cannot edit draft case
  • Need to delete draft case
  • Delete case with status Not Sent to SAP
  • Option to edit draft case is greyed out
  • User who created draft case is no longer available
  • Who has authorizations to delete other user's draft case?
  • Can another S-user delete a draft case created by another user


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Environment

Keywords

KBA , XX-SER-FORME , SAP for Me , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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