When previewing the offer letter / print to download in pdf format, the html codes appear in the pdf.
SAP SuccessFactors Recruiting Management
One of the causes could be the wrong usage of HTML tags.
1. Open offer letter template and check its source and verify its HTML tags properly. Every tags needs to be ended in the proper position eg start with <p> and end with </p> => <p>Dear [[CANDIDATE_FIRST_NAME]]</p> .
2. Try in different browsers. If it is not appearing in different browsers then it might be the issue of browser intelligency.
Offer letter, HTML code , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem