SAP Knowledge Base Article - Public

2594977 - How does HRIS Element Identifier userAccountInfo Work?


  • What is the HRIS Identifier userAccountInfo?
  • How does hris-element id userAccountInfo work?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central


HRIS Element Identifier, userAccountInfo, is an optional element which can be used to define Employee Information > User Name during the Hire process. By default, userAccountInfo is not turned on. If you wish to use it, you must enable it via Manage Business Configuration.

  1. Go to Manage Business Configuration->userAccountInfo

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  1. Enable the HRIS Element and the enable the user-name field. When you enable it, the system will automatically make it mandatory
  2. Click Save and confirm

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  • Once turned on the User Name Field is now Mandatory 
  • This field will appear during the Add New Employee process under Employee Information
  • There is validation in place to ensure the User Name is unique

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  • Once the employee is saved, the User Name can be seen in their profile and also also reflected in adhoc reporting:

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See Also

NOTE: The username field generated by enabling userAccountInfo is not the same as the Employee Profile (EP) field username (In non-PP3 enabled systems > Admin Centre > Employee Files > Configure People Profile):

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SF , success factors , EC , user account info, username, user name, SFEC, EmpCentrl, user-name, , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EC-HRS , HRIS Sync , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions