Symptom
Layout of 'Refer a Friend' email template different to other email templates sent from SuccessFactors
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Careers
- Select Job requisition
- Select 'Refer Friend to Job'
- Enter Details
- Select 'Send'
Cause
It is a system generated email. Other examples include Job Alert Notifications, 'Email Job to Friend' etc.
Resolution
It is an expected behavior that the notification contains the company logo hard coded in the top left hand corner, SAP SuccessFActors logo hardcoded in the bottom right hand side and an internal border around the notification body
Keywords
Email, Triggers, Employee, Referral, Candidate, General, pool, notification, job, requisition, Templates, Logo, SuccessFactors , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem