SAP Knowledge Base Article - Public

2595217 - Format of 'Refer a Friend' Recruiting Email Trigger


Layout of 'Refer a Friend' email template different to other email templates sent from SuccessFactors

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Careers
  2. Select Job requisition
  3. Select 'Refer Friend to Job'
  4. Enter Details 
  5. Select 'Send'


It is a system generated email. Other examples include Job Alert Notifications, 'Email Job to Friend' etc.


It is an expected behavior that the notification contains the company logo hard coded in the top left hand corner, SAP SuccessFActors logo hardcoded in the bottom right hand side and an internal border around the notification body

Refer a friend.png


Email, Triggers, Employee, Referral, Candidate, General, pool, notification, job, requisition, Templates, Logo, SuccessFactors , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem


SAP SuccessFactors Recruiting all versions