Symptom
You are trying to copy the access rights from one business role XYZ (XYZ represents the name of the business role) to another ABC (ABC represents the name of the business role). However, you get the message 'Action not possible; Business Role XYZ contains invalid WoC'.
Environment
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to the Administration work centre.
- Go to the General Setting view.
- Click on Business Roles.
- Search and open business role ABC.
- Click Copy > From Business Role.
- Select business role XYZ and select the Access Restrictions box.
- Click Ok.
Result: You get the message 'Action not possible; Business Role XYZ contains invalid WoC'.
Cause
There are invalid views in Business Role XYZ.
Resolution
- Go to the Administration work centre.
- Go to the General Setting view.
- Click on Business Roles.
- Search and open in edit mode, business role XYZ.
- Go to the tab Work Center and View Assigments.
- Deselect all views which say (Invalid Work Center View).
- Click on Assigned Users button > Update Users
- Wait for a few minutes (approximately from 2 to 5 minutes).
- Save business role XYZ.
- Open business role ABC.
- Click Copy > From Business Role.
- Select business role XYZ and select the Access Restrictions box.
- Click Ok.
Result: You could copy + paste the access right from role XYZ to role ABC.
Keywords
Action not possible, contains invalid WoC, business role, Work Center and View Assigments, Access Restrictions , KBA , LOD-CRM-EDG-ADM , C4C Edge Administrator , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions