Symptom
You updated an Opportunity using Data workbench, however when you go to the Opportunity in the UI, you can see that the value for the Sales Phase is SalesCyclePhaseCode and not SalesCyclePhaseCodeText.
Reproducing the Issue
-
Go to Data Workbench workcenter
- Go to the Update view
- Upload the file
Now on the UI:
- Go to Sales workcenter
- Select the Opportunity view
- Select the Opportunity which you have updated
Cause
This occurred because the leading zero(0) got truncated for the SalesCyclePhaseCode.
Resolution
The SalesCyclePhaseCode should start with leading zeroes(0). For example: 005 instead of 5
Keywords
SalesCyclePhaseCode, Sales Phase , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem
Product
SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1711